Shipping policy

At MKN Multimedia, we aim to provide clear and reliable shipping information so you know what to expect when placing an order.

Shipping Destination

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

Shipping Cost

We offer FREE standard shipping on all U.S. orders.

There is no minimum order value required to qualify for free standard shipping.

Processing Time

Orders are typically processed within 3–4 business days.

Business days are Monday through Friday, excluding U.S. public holidays.

Our daily order cut-off time is 4:00 PM Pacific Time (PT).

Orders placed before 4:00 PM PT on a business day begin processing that day.
Orders placed after 4:00 PM PT begin processing on the next business day.
Orders placed on weekends or U.S. public holidays begin processing on the next business day.

Processing time is separate from shipping transit time.

Shipping Time

After your order has been processed and shipped, standard delivery typically takes approximately:

7–9 business days

Our estimated total delivery timeline is therefore:

Processing: 3–4 business days
Shipping: 7–9 business days
Estimated total: 10–13 business days

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, high-volume periods, or other circumstances outside our control may affect delivery times.

Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing your tracking information.

Please allow some time for the carrier's tracking system to update after your package has been handed over.

If your tracking information has not updated for an extended period, contact us at Support@mknmultimedia.com with your order number so we can assist you.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at Support@mknmultimedia.com.

We may be able to update the address if your order has not yet entered processing or shipped. Once an order has been shipped, we cannot guarantee that the shipping address can be changed.

MKN Multimedia is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.

Delayed Orders

Occasionally, shipments may take longer than expected due to circumstances outside our control, including:

Carrier delays
Severe weather
Transportation disruptions
High-volume or holiday periods

If your order appears significantly delayed, please contact us and we will help review the shipment status.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us at Support@mknmultimedia.com within 30 days of delivery.

Please include: